Privacy Policy

Introduction

This Privacy Policy explains how Streamko collects, uses, and protects personal information when you use the Streamko application, website, and services. Streamko is a business audio streaming service for playing licensed background music and managing audio content in commercial locations such as stores, cafés, restaurants, offices, and other business environments. Streamko is operated by Eva Media LLC, Kyiv, Ukraine. An account is required to use the Streamko service. By using the Streamko application, website, or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information.

Account information

When you create an account, we may collect information such as name, email address, phone number, login credentials, and account and profile information.

Business information

We may collect information about your business location, company name, playlists, schedules, announcements, and other information necessary for providing the service.

Usage data

We may collect information about how the service and application are used, including device information, IP address, browser type, app usage and interactions, playback activity, and log data. We may also use cookies or similar technologies on our website to improve functionality and analyze service usage.

Diagnostics and technical data

We may collect crash logs, performance data, and technical diagnostic information to improve the stability and performance of the application. We do not collect precise location data, contacts, photos, health data, or other sensitive personal information.

How We Use Information

We use the collected information to provide and operate the Streamko service, manage user accounts and subscriptions, enable music playback, playlists, schedules, and announcements, improve the functionality and performance of the service, communicate with users about updates, service changes, or support requests, provide customer support, maintain security and prevent unauthorized access, and comply with legal obligations. We do not sell personal data and we do not use personal data for advertising purposes.

Payment Processing

Payments for subscriptions may be processed by third-party payment providers. Streamko does not store full payment card details. Payment data is handled directly by the payment provider in accordance with their own privacy and security policies.

Data Sharing

We do not sell personal data. We may share information with trusted service providers that help us operate the platform, such as hosting providers, payment processors, analytics providers, infrastructure and technical service providers. These providers are required to handle data securely and only for the purpose of providing their services.

Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

User Rights

Depending on applicable law, users may have the right to access their personal data, correct or update their personal data, request deletion of their personal data, restrict processing of their data, object to data processing, and request data portability.

Requests regarding personal data can be sent to the contact email provided below.

Account and Data Deletion

Users may request deletion of their Streamko account and associated data by contacting us via email. We will process account deletion requests within a reasonable timeframe, unless we are required to retain certain information for legal or accounting purposes.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy, please contact us: